FAQs - Telemedicine Services
We offer a wide range of services, including:
- Prenatal and Postnatal counseling
- Family and primary care
- Anti-aging, acne, hyperpigmentation, rosacea, hair loss
- Mental health support
- Health assessments and wellness checkups
- STI/STD Testing and Treatment/Doxy-PEP
- Men’s Health (male hair loss, erectile dysfunction, premature ejaculation)
You can easily schedule an appointment by clicking the booking link on the Home Page, where you can choose a time that fits your schedule. Once you book your appointment, you’ll receive a confirmation and instructions on how to join the virtual session.
Consultation fees vary depending on the type of service you need. We strive to offer affordable care and will provide transparent pricing during the booking process. You can also view our transparent pricing on our Membership Pricing/Plans Page. We also accept a variety of payment methods, including credit/debit cards and other convenient options.
Yes, your privacy is a top priority. We use encrypted, HIPAA-compliant platforms to ensure that all your health information remains confidential and secure. Your data is protected and will never be shared without your consent, except as required by law.
Yes! Our goal is to provide continuity of care. When possible, you will have the option to see the same provider for each visit to maintain consistency and ensure that your healthcare needs are met effectively.
Telemedicine is not suitable for emergency medical situations. If you are experiencing a medical emergency, please call 911 or visit the nearest emergency room. For non-urgent issues or consultations, telemedicine is an excellent alternative.
Telemedicine regulations vary by state, so it’s important to confirm that your provider is licensed to practice in your state. We are committed to offering services where permitted by law and ensuring that all consultations are compliant with state regulations.
We accept a variety of payment options, including credit/debit cards, health savings accounts (HSA), and flexible spending accounts (FSA). Payment is typically required at the time of booking or following your consultation.
Yes, you can reschedule or cancel your appointment through our online platform, up to 24 hours in advance. If you need to reschedule within 24 hours, please contact our support team directly, and we will assist you
If you're new to telemedicine, don’t worry! Our team is here to help. We offer guidance on setting up your device and troubleshooting any issues before your appointment to ensure you feel comfortable with the process.
Yes, you can request access to your health records through our platform. Your records are securely stored, and we provide easy access for you to review your past consultations and track your health journey.